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Recent Updates

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Thanks for using VettingGateway. We're constantly releasing updates, new features, and improvements. As these are added to our platform, we'll use this page to keep you up to date with all of our changes.

16th July 2025 🌞🧾

Introducing VettingGateway for Pass Applications at Heathrow Airport!

VettingGateway is now the official digital solution for managing vetting at Heathrow – making the process simpler, faster, and more compliant with Heathrow’s latest security and onboarding requirements.

If you are interested to find out more, please click here!

10th June 2025 🌞😎

This update brings some performance improvements and general tidying up behind the scenes to keep the VettingGateway platform running smoothly.

29th April 2025 πŸ“‹πŸŒΌ

For this release we improved the email address format to be more user-friendly. This improved format will result in fewer emails potentially falling into spam/junk, and a higher delivery rate to referees.

26th March 2025 πŸ’»πŸŒ±

In this release we have updated and improved our AirportGateway integration. There have been improvements made to generating API keys so that you are better able to transfer your applicants data from VettingGateway into AirportGateway.

7th Jan 2025 πŸ›£οΈπŸ‡

This release includes a improvements to performance and general maintenance work to the VettingGateway platform.

23rd November 2024 πŸ‚πŸ§€

In the last couple of months we have been working on the maintenance and general bug fixes for VettingGateway.

For this latest release we have made amendments to our 'Gap Reference Templates'. If multiple gap and/or employment periods are selected to be referenced against, the form will now separate these time periods and make it more clear.

30th August 2024 πŸͺβ›…

This release includes massive improvements to our applicant journey. We have enhanced the user experience for applicants when they complete their profile, so that this is will improve the clarity and efficiency of their journey to complete their application.

18th August 2024 πŸ“πŸŒˆ

This release includes a new feature which gives Users the ability to attach documents when you are requesting references.

When you click on 'Request Reference' you will now have a drop-down option to attach an additional document to the reference. More information about this feature can be found here!

28th June 2024 πŸ˜ŽπŸŒžβ€‹

This release includes a new feature for Enterprise and Enterprise Hub license users: Applicant Questions.

This feature allows Organisations to create multiple different forms with any bespoke questions that they may need to ask their applicant. These forms can be added to any custom bundle that you create. It will appear as a mandatory section on the invitation that is sent to the applicant, and it can be viewed on the applicants profile once it has been submitted.

We have also made amendments to our 'Aviation Gap Reference template' to make the questions even easier to answer by the referees.

22nd May 2024 🐝🌻

This release includes the new Applicant Notes feature. This will allow Users to leave internal notes on an applicants profile which may be viewed by other Organisation Users. This can be done by going on to the applicants profile and clicking the 3 dots next to their name, and then selecting 'Applicant notes'.

We have also included the ability for API integration for accounts with Enterprise and Enterprise Hub licenses.

1st May 2024 πŸ“‹πŸŒΌ

As part of this release we have included changes to the Key Details page of the Vetting Report. The report will now display a β€˜Dates’ column for reference periods that will show you the duration that an applicant was employed at an organisation.

We have also included updates to improvements for functionality of the platform.

28th February 2024 πŸ’»πŸŒ±

This latest release includes a new Detailed Filters function which will allow you to filter more specifically when searching for applicant profiles.

We renamed 'Chasing' to Automation which will allow you to configure the frequency of all your chasing emails. Users will also now have the ability to Automatically Request Checks after applicants have submitted their their profiles!

Finally we have added a new Job Position column to the reports, which will appear when they are exported to Excel.

Older updates

Archive

18th December 2023 πŸŽ…πŸŒŸ

Enterprise Hub has arrived in time for the holiday season! With this licence tier you can separate your workload into 'Zones', designed for those organisations who perform vetting checks on behalf of multiple other businesses. Find out more about Zones here!

We have also been hard at work consolidating all approved and pending documents into our vetting reports - find out more here!

Merry Christmas and a Happy New Year from the VettingGateway team!

6th November 2023 πŸƒπŸŒ²

Our latest update includes applicant-side document management options - applicants can now upload documents and select which section of their vetting profile they relate to. Find out more here!

18th October 2023 πŸŽƒπŸ‘»

Managing your documents - This month we have added the much-requested ability to move, edit, and control the documents that are uploaded to a VettingGateway profile.

18th September 2023 πŸ”’πŸ‚

Standard and Enhanced DBS checks have joined our roster of available checks! You can now configure your organisation to be set up for these checks in the admin menu, and add Standard and Enhanced DBS checks to your Custom Bundles!

You can find more information on these new types of Criminal Record checks here.

14th August 2023 πŸ–οΈβ›…

Another month of maintenance and general bug fixes for VettingGateway. As always, please send us your feedback so that we can continue to make our platform as streamlined and helpful as possible for you!

10th July 2023 πŸŒ»πŸ”‘

Password protected attachments - You can now view and unlock password protected attachments and references in VettingGateway!

In this update we also added a search bar to the Verified Companies page, allowing you to effortlessly find the company details you're looking for.

30th June 2023🌞🧾

Did you miss us? - While it was only for a short time, our maintenance period has come and gone. During this time we have introduced a number of changes, including:

16th May 2023 πŸ“‹βœ”οΈ

Right to Work checks are here! You can now process UK Digital Right to Work checks for your applicants on VettingGateway. You'll find a handy new Transactional Check Bundle for Right to Work checks alongside all our other Bundles, and if you're a Business or Enterprise User you can now add Right to Work checks to any of your Custom Bundles!

24th Feb 2023 πŸ’»πŸŒ±

It's all about you! - This month we have been hard at work making VettingGateway as User-friendly as possible. We are constantly striving to improve the platform and we couldn't do it without your feedback!

30th Jan 2023 πŸ›£οΈπŸ‡

Milestones - Today we welcome a brand new feature in VettingGateway which allows our Enterprise users to set a task reminder for when a specific set of checks have occurred within a vetting profile, often known as limited screening. You can now configure this Milestone feature yourself via our Custom Bundles, and make the most of this vetting function!

Note: Limited Screening is available under our default BS7858 Bundle for all subscription Users as this is part of the BS7858 standard.

4th Jan 2023 πŸŽ‰πŸ₯³

Happy New Year!

Further to some recent feedback from our Users, we have now added the ability for you to contact your referees at any time, even before you have requested a reference from them. You can find the black β€˜Contact Referee’ button in each of your reference periods within the Referencing section.

12th December 2022 πŸŽπŸŽ„

If you have created several Custom Bundles and would like a way to manage them, we've got you covered.

Under Admin > Bundles you can now archive those Custom Bundles that aren't being used anymore, giving you a clearer picture of which Custom Bundles can be used on an invite, and which are no longer active.

Find out more here!

23rd November 2022 πŸ‚πŸŽ†

Do you currently use Single Sign On within your business? If so, you can now integrate VettingGateway!

This will give you more control as a business when onboarding and off-boarding staff, and will also make logging into VettingGateway faster. We have full instructions on how to get set up here, and if you have any questions please don’t hesitate to contact our support team.

13th October 2022 πŸŽƒπŸ‘»

You can now view your reference requests in VettingGateway!

Previously, a reference would be requested and quickly sent out to your referee but with no record for you to view. You can now view the requests sent out to the referees to help build up evidence of the requests and communication with your referees.

All you need to do is switch the feature on when you go to request a reference. It couldn't be easier!

28th September 2022 β˜‘οΈβœ…

Social Media checks have landed in VettingGateway!

We can now introduce you to the ability to conduct a Social Media Check on your applicants and make this a part of your vetting process.

A Social Media Check identifies a candidate's online history and will report back to you on things such as swearing and profanity, hate speech, and the use of toxic language online.

18th August 2022 πŸ“πŸŒˆ

We have made access to password protected files easier. Files from your referees can be unlocked and merged into the email trail from inside the referee reply section of the reference to make it even easier to access the encrypted files.

26th July 2022 πŸŒ»β˜€οΈ

This month we have made even more improvements!

We are driven by our customer feedback and are continuing to make some great strides towards improving your VettingGateway experience.

  • We have enhanced our data validation on criminal record checks (Basic UK DBS) to help verify accurate data before it is sent to the DBS. If there is an issue we'll highlight to you what area to fix in order to request the application successfully.
  • A new field has been added to the Overview Report, you can now see the applicants date of birth in a separate column.

7th July 2022 πŸ—½πŸŽ†

This month has been all about improvements!

We have gone back through some of our existing features and made general updates to help improve your experience. This covers a wide range of areas such as, but not limited to;

  • Improved AirportGateway transfers
  • Improved email ingestion to handle inline images with external urls
  • The PO number field is mandatory for invoice purchases

14th June 2022 πŸ˜ŽπŸŒžβ€‹

  • Your 'To Do' List (Task Management) You may have noticed over the last couple of months we have been gradually making some improvements to the tasking system. The improvements have included creating your own tasks, assigning tasks to team members, and providing clearer descriptions on how to action/impact a task, so as to give you a greater opportunity to complete an application in the shortest time possible. We welcome your feedback so please feel free to let us what you think! Just click the 'send feedback' button in the bottom-left of your screen.

  • Reference Templates Updated We are also committed to keeping our reference template questions up to date. As such, we have updated our employment and gap reference templates with additional questions.

26th May 2022 β€‹πŸŒˆβ€‹πŸŒžβ€‹

  • Check out your new rewards section! Refer a colleague to VettingGateway and receive a Β£20 Amazon voucher T's and C's apply https://www.vettinggateway.com/terms
  • We've improved the descriptions of our tasks. If you have ever wondered why a task is on an applicants profile, we've got you covered. This update allows you to get more information on why a task requires an action and what to do next.
  • You can now bulk cancel invites if you have an Enterprise subscription. In a few clicks you can reclaim sent applicant invites quickly and efficiently, helping you to manage any unused invite links

11th May 2022 🐝🌻 Recent Update: Extended Storage Plan

How long do we keep your applicants data for? ....... From today those with Admin settings access will have the ability to manage how long we store their applicants data for, this can be done via our Data Management section. As an important GDPR related topic we have placed some documentation on this here for you to review, if you have any questions please do contact us via our support centre.

27th April 2022 🌺🌼

We are continuing to update our task management options to provide a more intuitive solution for the platform. We have added more filter options for the outstanding task to include more information of the profile and allow more specific filtering for a applicant task searching.

Important

We have now made the profile completion percentage more accurate! We have updated the completion status bar to include the final checks. This will provide you with a clearer percentage update on the completion status of your applicant.

8th April 2022 πŸ₯šπŸ‡ Adding a supporting gap referee to a career periods is here!

Now if you are unable to obtain a reference or an acceptable reference to confirm the whereabouts of an applicant’s activity, you can now add a Gap Referee to this period to further support what they were doing during this time.

Important

Referees section has been updated! It now is called "Personal Referees" and is now directly under the referencing section.

25th March 2022 🌞😎

Tasks: A better way to manage your tasks

We have received lots of feedback from our users in how they would like to manage their everyday vetting tasks (to do list), and we’ve started to implement some of these changes already. You will now notice you can schedule and clear a particular task, giving you even more control over the tasks you wish to action next.

  • Scheduling a task will mean you can schedule an action for another day
  • Clearing the task will mean you no longer wish to action this task
  • More tasks features are coming over the next couple of months!

2nd March 2022 🌸🌷
Online References: Full email trails are available

We have now defaulted your online reference request settings to ensure all replies will be returned with a full email trail and will be placed into VettingGateway in the usual reference panel for you to view. So if you would like an online reference request to include forwarding actions and messaging to and from the referee, you can now switch this on and off if you wish. Should you still prefer to use our shortened online reference template you can do so by turning this option off when you request a reference.

Please Note

Currently online references are still not accepted at London Heathrow Airport, we will re confirm when this is available for this airport.

4th February 2022 πŸ’–βœ‰οΈ Two-Factor authentication is now mandatory on VettingGateway for all users! πŸ”

New Feature Alert

Applicants can now send documents to your organisation through the email or portal messenger !

22nd October 2021 πŸŽƒπŸ‘»

Two-Factor authentication is now available on VettingGateway ! πŸ”

Enhance your account / organisations security by enabling this and adding an extra layer of authentication to your accounts.

Important

As of the 1st of February 2022, all users will be required to set up Two-Factor Authentication for their accounts on VettingGateway.

14th May 2021 🌱🌼

You can now conduct new transactional checks through VettingGateway. We have several to choose from….

  • Adverse Financial check (credit check)

  • Identity check

  • Sanction check

  • Directorship check

  • DVLA check

  • Financial Conduct Authority check (FCA)

14th December 2020 πŸŽ„β„οΈ

We are live! We are excited for you to use our vetting platform and try it out for yourselves. Feedback is welcome as we’re always looking for ways to improve, so please don’t forget to provide us with your thoughts so we can implement improvements for you and your team. Use our handy feedback button on the bottom left hand side of each page