Inviting Users to Your Organisation¶

User Management actions can only be performed by your organisations System Administrator. To find out more about roles and permissions within your organisation, click here.

Licence Usage¶

To invite a new user, you must have at least 1 available seat licence. A seat licence is consumed immediately when the invite is sent, it is then allocated to the User until their invite is cancelled, or they are removed from your organisation.

Sending a new invitation¶

To send a new invite, go to Admin > User Management. To invite a User, enter their email address into the invitation panel and click 'Send Invitation'. The User will be sent an invitation email containing a link to join your organisation on VettingGateway.

Cancelling an invitation¶

The User will be listed under the 'Pending Invites' section until they activate their account. To cancel their invite and reclaim their seat licence, you can click the 'Cancel Invite' button next to their name.

Removing a User¶

You can remove a User at any time from your organisation. This is done by going to Admin > User Management. To remove a user, simply click the 'Delete' button next to their name.

Removing Primary Users¶

Your organisation must always have a Primary User. A Primary User is the person responsible for the Organisation and is ultimately the account owner. Should you need to delete your organisations Primary User, you must first make another User your Primary User.

This can only be done by the existing Primary User by going to Admin > User Management, and then click the 'Primary User' button next to the desired User.