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Contacting your Applicant

You are able to contact your applicant using the messages function on VettingGateway. Here you will be able to contact your applicant via SMS or email.

Creating a Messaging Template

If you frequently send similar messages to applicants, you can save time by creating a messaging template. To create a template:

  1. Navigate to Admin > Messaging.
  2. Click 'Create Template'.
  3. Add your message content and choose the appropriate placeholders (e.g., applicant’s first name, last name, or email address) based on the context.
  4. Save your template.

Once saved, you can select this template when contacting an applicant directly from their profile.