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Finding an Applicant

Once you have invited an applicant you will want to find them in VettingGateway quickly and easily. VettingGateway has a comprehensive search tool and a number of other methods of finding applicant profiles which are outlined below.

The search bar can always be found at the top of VettingGateway in the top right-hand corner beside the '+ New Check' button. If you know the applicant's name you can type it into the search bar at any time; the search results will appear as you type, and all you need to do is click on the desired profile from the list of results.

Note

The search function in VettingGateway matches on first name, surname, and email address. If the applicant you are searching for has a common name, you can click the 'More Results' button at the bottom of the search results to view all potential matches.

Dashboard

On your dashboard there are two main methods of finding applicant profiles: 'Profiles allocated', and 'Recent profile checks'.

  • Profiles allocated - The 'profiles allocated' panel can be found in the top section of your dashboard. Clicking this card will take you to the profiles page.

  • Recent profile checks - This lists your three most recently visited applicant profiles - this can be especially useful if you accidentally click off of a profile and need to go back to it. There is also a 'View all profiles' button in the top right-hand corner of this section.

Side menu

  • Profiles - When searching for an applicants profile under this section, Organisation Users will be able to perform more precise searches using the ‘Detailed Filters’ function. This will allow Users to search for their applicants using either; First name, Last name, Email, or Birth date.

  • Tasks - The Manage your Workload page displays all outstanding tasks in order of importance. Clicking on any of the tasks on this page will take you directly to that applicant's profile.

This method of locating profiles ensures that you are addressing profiles that require some sort of action before any others, and can be help you manage your workload.