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Quickstart your Journey

This guide is designed to help you get up and running quickly, with clear guidance, helpful examples, and step‑by‑step instructions.

You’ll discover how to set up your environment, configure key features, troubleshoot common issues, and make the most of the tools available to you. Our goal is to ensure your onboarding experience is smooth, intuitive, and supportive from day one. Let’s get started - we’re here to help you succeed.

This guide explains how to navigate the Vetting Gateway dashboard. Learn how to find and view important metrics like outstanding invites, returned references, allocated profiles, and outstanding tasks to effectively manage your vetting processes.

Inviting an Applicant / Starting a New Check

This guide provides a straightforward process for inviting applicants for vetting checks. It outlines clear steps to initiate checks, select bundles, and gather applicant data efficiently. By following this guide, users can streamline their onboarding process, ensuring a smooth experience for both the organisation user and the applicants.

Applicant Journey and Assistance

This guide provides a step-by-step approach on how to navigate the applicant's dashboard, offers troubleshooting tips, and explains how to assist applicants directly if they encounter difficulties.

Processing a Submitted Applicant Profile

With this guide, users can efficiently navigate a the applicants profile, ensuring all requirements are met and enhancing the overall experience for both applicants and employers.

Sending a Reference Request

This guide provides a step-by-step process for efficiently requesting references, ensuring you can track outstanding requests and manage communication with referees effectively. It outlines various methods for obtaining references. Additionally, the system's automated follow-up feature helps streamline the process, making it easier to manage responses and approvals.

Messaging Your Applicant

This guide provides instructions for effectively using the messaging feature in the applicant profile, allowing for personalised communication between you and your applicants. It details how to create and utilise message templates, streamlining the process of reaching out to applicants.

Completing a Profile

Learn how to approve and complete an applicant profile. This guide will walk you through the final checks and steps necessary to mark a profile as complete and approved.