Welcome to the VettingGateway Help Centre¶
Find answers to your questions, explore guides, and get the most out of VettingGateway — all in one place.
Find answers fast
Use the search bar (top right of this page) to search across all guides. Type a keyword — such as "DBS", "reference", "invite" — and you’ll see matching pages instantly.
Recent Updates
Click here to view our recent updates.
What's New¶
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Automatically compare applicant data against referee responses — flag discrepancies or apply updates without manual checking.
New to VettingGateway?¶
If you are setting up your organisation for the first time, start with the Quick Start Guide. It walks you through the essential configuration steps before you invite your first applicant.
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A step-by-step setup checklist covering branding, workflows, bundles, and more — plus video walkthroughs of the key processes.
Once you’re set up, use the left-hand menu to navigate all available guides, or browse by section below.
Popular Guides¶
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Build check bundles tailored to your vetting requirements.
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Create and manage the question sets sent to referees.
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Add bespoke questions to your invitation process.
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Organise your users into teams and manage workload allocation.
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Configure the stages a profile moves through during vetting.
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Transfer applicant data directly from VettingGateway into AirportGateway.